Omni-channel Business Process Management

Description

It’s a solution that orchestrates and optimizes banking process and workflows, related to customer interactions, in order to provide to customers what they demand in the agreed time-line, with an efficient delivery process.

Why

With this feature will minimize the length of execution for customers’ requests e.g: Loan time needed from request to disbursement, monitor all process status and reassign work orders depending on queue. Moreover KPIs and dashboard are available in order to control every each department’s efficiency, workload, back log etc.

Benefits

We are the innovation and transformation partners of financial organizations on the journey towards the digital era of financial services.
To drive organizations towards new opportunities, to assist organizations in adapting their business architecture in order to fulfil customers’ demands and expectations.
To build a strong and powerful software foundation able to enhance banks’ development efforts for business profitability and diversification.